Boosting member engagement with high-touch service
Working with the government requires a deep understanding of its diverse populations and the challenges with providing quality care while facing growing financial demands. Our in-depth experience with government-sponsored programs has given us the know-how needed to contain costs while improving outcomes.
Featuring high-touch, proactive outreach, our Government-Sponsored Programs Solution improves member engagement, compliance and vitality by encouraging actions such as wellness exams, perinatal care, health screenings and immunizations. From benefit explanations and claims resolution to appointment reminders and transportation coordination, we make it easy for members to take an active role in their healthcare.
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Available 24x7 via the web, email, chat, phone or SMS text, our live and automated services, such as Nurse Advice, Care Advocacy and agentless messaging, ensure your members can obtain assistance at anytime reducing ER visits, noncompliance and unwise spending.
Carenet’s scalable solutions will boost member engagement, health outcomes and satisfaction while amplifying revenue through improved HEDIS scores, star rating, quality bonus payments and appropriate risk adjustment premiums. Contact us to learn more.
Education Elevates Exam Compliance 160%
Personalized outreach by highly skilled engagement specialists elevates exam compliance, outcomes and rating.
Support Optimizes Military Base Resources
Clinical team helps optimize base resources and care access with 24/7 nurse support.
Screenings & Savings Amplified
Engagement and education amplifies mammogram compliance exceeding goal by 165% and generating $2 million.
ER Use Down, Savings Up $3.25M
Clinical team minimizes nonurgent ER usage by 65% saving a premier plan $3.25 million.